LegalZoom Review: A Convenient Solution for Legal Matters

May 22, 2023
LegalZoom Review: A Convenient Solution for Legal Matters

LegalZoom is an online legal service provider that has been serving individuals and small businesses for over two decades. It is also a popular option for people looking for affordable and easy-to-use legal advice and document preparation services.

In this article, we will review LegalZoom's services, focusing on forming an LLC, estate planning, and a business advisory plan. We will also examine LegalZoom's registered agent services and customer service.

LegalZoom Review

Before we delve into LegalZoom's services, let's first examine the platform itself. LegalZoom's website is easy to navigate, with a clear layout and user-friendly interface. Its pricing is transparent and reasonable, with options for different levels of service depending on your needs.

One of the advantages of using LegalZoom is its speed. LegalZoom services are much faster than traditional legal services, taking only days instead of weeks or months. This is particularly beneficial for small businesses and individuals who need to get their legal matters in order quickly.

However, one drawback of using LegalZoom is that it is not a substitute for legal advice. While LegalZoom can provide you with legal documents and guidance, it cannot offer you the same level of personalized legal advice that you would receive from an attorney. For complex legal matters, it is still advisable to seek the help of a licensed attorney.

Another issue that some customers have reported is the quality of LegalZoom's customer service. While some customers have had positive experiences with LegalZoom's customer service team, others have reported long wait times and difficulty in getting their issues resolved.

Despite these issues, LegalZoom remains a popular choice for those seeking legal services. Its competitive pricing, speed, and user-friendly platform make it an attractive option for small businesses and individuals.

LegalZoom Services

Now that we've reviewed LegalZoom's platform, let's examine the specific services that it offers. We will focus on three main areas: forming an LLC, estate planning, and a business advisory plan.

A. Forming an LLC with LegalZoom

Forming a limited liability company (LLC) can be a daunting process, particularly for those who are unfamiliar with the legal requirements. LegalZoom's LLC formation service can make this process easier, providing guidance and assistance every step of the way.

One of the benefits of using LegalZoom's LLC formation service is its pricing. LegalZoom's basic package costs $79, covering preparing and filing LLC formation documents and name availability checks. For an additional fee, you can add on services such as an operating agreement or a registered agent service.

LegalZoom's LLC formation service also includes access to its customer service team. If you have any questions or concerns throughout the process, you can contact LegalZoom's team for assistance.

One potential downside of using LegalZoom's LLC formation service is the additional fees that may be required. For example, some states charge additional fees for LLC formation, which may not be included in LegalZoom's basic package. It is important to research the specific requirements and fees in your state before using LegalZoom's LLC formation service.

Also, keep in mind that LegalZoom's operating agreement may not be customized to fit your specific requirements, even though it can be useful. It is still advisable to have an attorney review your operating agreement to ensure that it adequately addresses your business's unique requirements.

LegalZoom's registered agent service can also be a helpful add-on for those forming an LLC. A registered agent is a person or entity that is designated to receive legal documents on behalf of your business.

LegalZoom's registered agent service includes preparing and filing the needed documents to appoint a registered agent for your business and providing registered agent services for a year.

This is a useful service for people who don't have a physical address in the state where their LLC is formed or want to keep their addresses confidential.

B. Estate Planning with LegalZoom

Estate planning is an important aspect of financial planning that many people overlook. LegalZoom's estate planning service can help individuals create important documents such as a last will, a living trust, and power of attorney.

LegalZoom's estate planning service offers a variety of packages to meet different needs and budgets. Its basic package starts at $89 and includes a last will, financial power of attorney, and an advanced healthcare directive. For those who need more comprehensive estate planning, LegalZoom offers higher-tier packages that include a living trust and other advanced estate planning documents.

One benefit of using LegalZoom's estate planning service is the convenience it provides. Instead of having to schedule appointments with an attorney, you can complete your estate planning documents online at your own pace. LegalZoom's user-friendly platform makes it easy to create and customize your documents to meet your specific needs.

However, it is important to note that estate planning is a complex area of law and the documents prepared by LegalZoom may not be tailored to your specific needs. It is still advisable to consult with an attorney to ensure that your estate plan is comprehensive and meets all legal requirements.

C. Business Advisory Plan with LegalZoom

LegalZoom's business advisory plan is designed to provide ongoing legal support to small businesses. For a monthly fee, small business owners can access LegalZoom's team of attorneys for advice on legal matters such as contracts, intellectual property, and employment issues.

LegalZoom's business advisory plan offers additional services such as legal form templates, tax assessment reviews, and a business evaluation tool. This can be a valuable resource for small business owners who need legal advice but may not have the budget for a dedicated in-house legal team.

One of the benefits of LegalZoom's business advisory plan is its flexibility. Small business owners can choose the level of service that meets their needs and budget. c different pricing tiers depending on the number of hours of legal advice needed each month.

LegalZoom's business advisory plan can also include registered agent services for free. This can be a valuable service for small businesses that need to designate a registered agent but do not want to pay extra fees for this service.

LegalZoom Customer Satisfaction

Now that we've examined LegalZoom's services, let's take a look at customer satisfaction. LegalZoom has a wide range of customer reviews, with both positive and negative feedback. Some customers have reported positive experiences with LegalZoom's services, while others have had issues with customer service or the quality of documents prepared.

LegalZoom does offer a satisfaction guarantee, which states that if you are not satisfied with your service, you can receive a refund within 60 days of your purchase. This can provide peace of mind for those who are hesitant to use LegalZoom's services.

It is also important to note that LegalZoom's services are completed within a certain number of business days. This can vary depending on the service and package chosen. If you have a tight deadline, it is important to consider the turnaround time when selecting a service.

Here are some additional points about LegalZoom:

1. LegalZoom's website has a blog section that gives legal advice and information on different topics such as business, family, and personal legal issues. The blog is regularly updated with new content, making it a helpful resource for those seeking legal guidance.

2. In addition to its core services, LegalZoom also offers a variety of add-on services, such as trademark registration, copyright registration, and patent application services. These services can be useful for businesses and individuals looking to protect their intellectual property.

3. LegalZoom has a referral program that rewards customers for referring new businesses to the service. For each referral that signs up for LegalZoom, the customer receives credit toward future services. This can be a great way to save money on future legal needs.

4. LegalZoom also offers a mobile app for iOS and Android devices, allowing customers to access their accounts and legal documents on the go. The app provides a convenient way to manage legal matters from anywhere, at any time.

5. LegalZoom has received numerous awards and accolades for its services, including recognition from Forbes, Entrepreneur, and Inc. magazines. These awards reflect the company's commitment to providing quality legal services and exceptional customer support.

In conclusion, LegalZoom can be a valuable resource for those seeking legal advice and document preparation services. Its user-friendly platform and competitive pricing make it an attractive option for small businesses and individuals. However, it is important to note that LegalZoom's services are not a substitute for legal advice from a licensed attorney.

Be sure to check the requirements and fees in your state when using LegalZoom's services to follow local laws and regulations. Although LegalZoom provides a satisfaction guarantee, it's crucial to review and verify any documents created by the service to guarantee their accuracy and completeness.

Overall, LegalZoom can be a useful tool for those looking to start a business, form an LLC, or create estate planning documents. Its business advisory plan can also provide ongoing legal support to small businesses. However, it is important to weigh the pros and cons of using LegalZoom's services and consult with an attorney if you have any questions or concerns.

LegalZoom has helped millions of people with their legal needs over the years and continues to provide a convenient and affordable solution for those seeking legal assistance. Its registered agent services and wide range of legal forms can be particularly useful for small businesses and entrepreneurs.

LegalZoom services are not a replacement for a licensed attorney's legal advice, but they are an excellent starting point for those seeking legal guidance. With its satisfaction guarantee and commitment to customer service, LegalZoom is a reliable choice for many legal matters.

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